Privacy Policy wdbks —
Your Data, Our Responsibility

This Privacy Policy explains how wdbks ("we", "the platform", or "wdbks.net") collects, uses, stores, and protects your personal information when you use our website, mobile app, or any services we offer.

We understand that entrusting personal information to any online platform requires strong confidence. That is why we take a transparent and straightforward approach to every aspect of data management — not merely to meet legal requirements, but because it is the right way to treat our users.

By using the wdbks platform, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

Wdbks collects various types of information depending on how you interact with our platform. Below is a summary table of the data types collected:

We do not collect credit card numbers directly — all transactions are processed through integrated third-party payment gateways that comply with PCI-DSS standards.

Every piece of data we collect is used for a specific and legitimate purpose. wdbks does not use your data for purposes unrelated to platform operations without your prior consent.

• Identity verification and KYC — verifying that you are who you claim to be and that you meet the minimum age requirement.
• Transaction processing — managing deposits, withdrawals, and any movement of funds in your account.
• Account Security — detecting suspicious activity, unauthorized login attempts, and cyber attacks.
• Platform improvements — understanding how players use our platform to make meaningful improvements.
• Service communications — sending important notifications about your account, transactions, and platform updates.
• Legal compliance — fulfilling reporting obligations to relevant authorities when required.
• Relevant promotions — with your consent, to send offers and promotions tailored to your gaming interests.

Wdbks does not and will not sell your personal data. However, in the normal course of platform operations, there are situations where we need to share certain data with selected parties:

• Payment service providers — to securely process deposits and withdrawals. They receive only the data necessary to complete the transaction.
• Game providers — minimum account information is shared to ensure proper game integration functionality.
• Identity verification services — third-party KYC providers who verify your identification documents during registration.
• Legal authorities — when required by a valid court order or legal obligation.
• Analytics services — anonymized and aggregated data (not personally identifiable) for platform usage analysis.

All third parties we work with are bound by strict data protection agreements and must adhere to privacy standards equivalent to those of wdbks itself.

Data security at wdbks is more than a single layer of protection — it is a multi-layered system designed to keep your data safe in every situation:

• 256-bit SSL Encryption for all communications between your browser and wdbks servers
• Data-at-rest encryption for all sensitive information stored in our database
• Role-based access control — only staff who require access to specific data to carry out their duties are authorized
• Two-factor authentication (2FA) for all internal administrative access
• Regular security audits by independent third parties to identify and patch vulnerabilities
• Real-time threat monitoring with an intrusion detection system (IDS) active 24/7

Wdbks retains your personal data only for as long as necessary to fulfill the purpose of collection or to comply with applicable legal requirements.

• Active account data — retained for the duration your account remains active and in operation
• Financial and transaction records — retained for a minimum of 7 years for tax compliance and anti-money laundering purposes
• Support communication logs — retained for 3 years after the last interaction
• Technical log data — retained for 12 months for security and debugging purposes
• Closed account data — key information is retained for 5 years after account closure before being securely deleted

Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to you.

Under applicable data protection laws, you have the following rights regarding your personal data:

Wdbks uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential cookies — required for core platform functions such as login session authentication and security settings. Cannot be disabled.
• Analytics cookies — helping us understand how players use the platform, which pages are visited most frequently, and where users encounter issues.
• Performance cookies — used to remember your preferences such as language, display settings, and favorite game rooms.

You can manage cookie usage through your web browser settings. Please note that disabling certain cookies may affect the functionality of the wdbks platform.

The wdbks platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from any individual under the age of 18.

If we discover that data belonging to an individual under the age of 18 has been collected without our knowledge, we will promptly delete that data and close the associated account. Any deposits in that account will be refunded once the investigation is complete.

If you are a parent or guardian and discover that your child has registered a wdbks account, please contact our support team immediately.

As an online platform operating internationally, your data may be stored or processed outside Malaysia in certain situations — for example, in data centres located in other countries to ensure optimal platform availability and speed.

Whenever a cross-border data transfer occurs, wdbks ensures that:

• The recipient country maintains a level of data protection comparable to Malaysia
• Valid data transfer agreements are in place between wdbks and data recipients
• Appropriate technical protection measures are implemented to secure data during transfer

Wdbks reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operations. Any material changes will be communicated to you via:

• Email notification to the registered address on your account
• Prominent notice on the wdbks homepage
• In-platform notification during your next login session

The "Updated" date at the top of this document will always reflect the date of the latest version of the Privacy Policy. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly.

The wdbks Data Protection Team can be reached through the following channels:

• Live Chat: Available 24/7 on the wdbks platform — the fastest way to get a response
• Support Email: [email protected] (for written inquiries requiring an official record)
• Response time: Privacy enquiries are answered within 5 business days; formal data rights requests within 30 business days

We are committed to taking every enquiry seriously and providing clear, satisfactory responses.